Returns & Exchanges

We want you to love your Abbott Lyon pieces, so if you're not completely satisfied, you can return your items within 30 days of receipt. Please ensure items are in their original condition and packaging, noting that personalized jewelry is non-returnable unless faulty.

1

Start Your Return

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Package Your Items

Place the items in their original Abbott Lyon presentation box and secure them in a protective shipping mailer to prevent damage.

3

Generate Shipping Label

Select your preferred courier through the portal to download your prepaid shipping label or generate a QR code for paperless drop-off.

4

Receive Your Refund

Once our quality control team receives and inspects your return, your refund will be processed to your original payment method within 10 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing